Moving to a new place is always stressful. How about moving to a country where you don’t yet speak the language, know the simplest of customs, and need help with the most basic tasks, like opening a bank account? Overwhelming, yes, but we’re managing it OK, so far. However, we knew there were going to be some bumps in the road, probably more like potholes, ahead.
Case in point: several days ago we went to the Orange store in Loches, the nearest big town. Orange is the largest provider of internet, TV, and cellular service in this part of France. We needed everything: new cell phone numbers and data plans, TV programming packages, and the virtual oxygen for my life, wifi. Simple, right? Nope.
We had previously learned that the golden ticket to getting anything set up in France is your electric bill, which, back in California, was PG&E. (We even had to show two California PG&E bills to open our French bank accounts.) Here in France, the electric company is called EDF. With the help of our trusty local friend, before we arrived, we had already established an EDF account in our names for our rental house. So we trotted into Orange and produced our EDF statement showing we had an account established. No, no, no, we were told (
Fortunately for us, the nice young woman at Orange spoke excellent English so we were able to plead our pitiful case without the shame of translation. But even a common language didn’t help. We got nowhere as far as getting cell service, until she came up with the option of a temporary SIM card on a pay-as-you-go data plan. Once we have that elusive EDF bill sometime next month, we will come back and get permanent French cell numbers. OK, not ideal, but workable.